Terms & Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
By placing an order with Out with Audrey you are hereby agreeing that you understand and accept all of the terms and conditions outlined below.


SALE Periods
During our sale periods, all discount codes must be applied at the time of purchase. Refunds or credits will not be applied after the sale has been processed so please ensure you apply the discount code at the the checkout, at the time of processing you purchase.
We do not back date discounts; discounts are only valid for the time period specified. We cannot apply a discount code to any previously placed or future orders outside of our sale day/s.
Returns can be made on full priced purchases only, using the discount code. If the item is a sale item, our normal return policy applies and we do not accept returns on sale items.

Customers may not return a garment in order to re-purchase the same product for the sale price, in the same transaction. You may exchange your order for another size of the same style, however service will be refused if a return is initiated to re-purchase the same product at a discounted price.

You must provide complete and accurate details at the time of making your purchase. Out with Audrey may contact you to gain additional information to ensure the accuracy of your order. You must enter the correct postal address and delivery instructions at the time of placing your order. If you enter an incorrect address, Out with Audrey is not obliged to re-send the order to the correct address at our own expense.
Payment and Pricing
All prices displayed on this website or in regards to price enquiries are quoted in Australian Dollars (AUD) and are inclusive of GST. Out with Audrey reserves the right to alter the prices presented on this website without any notice to you, the customer. In the event that a OUTWITHAUDREY product is mistakenly listed at an incorrect price, OUTWITHAUDREY reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. OUTWITHAUDREY reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, OUTWITHAUDREY shall issue a credit to your credit card account in the amount of the incorrect price.

Out with Audrey accepts payment via credit card (Visa/Mastercard), Paypal and Afterpay. All purchases will generate an invoice to you via email confirming the details and payment of your order (if this invoice is not showing in your inbox, please check your spam/junk mail folder and that your email address has been provided correctly and without typos).

When purchasing via Paypal Express Checkout, it is the customer's responsibility to ensure their paypal delivery address is correct at the time of purchase. This is the shipping address Out with Audrey will use to deliver your goods. Out with Audrey is not obliged to re-send the order to the correct address at our own expense.
Order Processing and Shipping
All processing of orders and shipping occur on business days, which are Monday to Friday and exclude any public holidays in the state of Western Australia. When an item has been shipped you will be emailed a tracking number to follow the journey of your order to your door. 
Out with Audrey ships Worldwide using Australia Post: Standard e-parcel within Australia and International Air-Mail for all worldwide deliveries. The customer bears the cost of shipping within Australia unless the order is over (AUD) 75.00. International delivery pricing is calculated at checkout starting from $15.00 (AUD). Out with Audrey cannot guarantee delivery times of Australia post, but domestic orders should not be received any later than 10 business days. Out with Audrey is not responsible for any loss or damage that may occur in transit with Australia post and is not liable to replace any goods at our expense, should an item be damaged or lost.
Please note all orders must be signed for and are a 'signature on delivery'. If you would like your order to be left in a safe place, you will need to mark this in your order notes, however we strongly advise not to do so, as if the order is lost or stolen, we, or Australia Post, cannot be held responsible.
If an incorrect address is given at checkout and the order returned, re-shipment costs are at the expense of the customer. If the order hasn't been claimed and no re-shipping fees paid within a 6 month period, the order will be considered forfeited.
Cancellation of Orders
Out With Audrey may cancel your order if for any reason we are unable to provide you with the items subject to your order. We will contact you via email should this occur. You will be refunded via your payment method only. Gift cards are not redeemable for cash. You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Discount Codes
Discount codes must be entered at the time of checkout with the correct code. If the code isn't entered at the time of check out, the discount will not be applied after the time of purchase and balances will not be refunded to you. Please do not ask us to do so as refusal may offend.


All items on Pre-Order are given an estimated delivery to us at our warehouse. All estimated shipment dates are an estimate and may arrive sooner or later than this date depending on a variety of factors that our out of our control. If your ordered item is running significantly late (more than 2 weeks) you will be notified via the product page of that particular item with any updates on the item and it's progress.  Please note, we cannot notify each customer individually, all correspondence will be made via the product page with a date given of when the post was made. Out with Audrey is not entitled to give you a refund should your pre-ordered item run later than the estimate. Pre-orders are non-cancellable so please choose carefully.
Any return of items to us by you will be governed in accordance with our Returns Policy. In compliance with Australian Consumer Law, Out with Audrey is not required to provide a refund if you make a wrong selection, need a different size or change your mind - this includes payments made with AfterPay. 
Colour/Image Disclaimer
Despite every effort to provide accurate images of each product’s colour and design, actual colours and design may vary slightly, due to different device screen settings, the lighting in the studio and/or photography location, slight differences in product finishes over time and other factors. OUTWITHAUDREY will not accept responsibility for any colour differences that are not factory faults. In purchasing from OUTWITHAUDREY, you agree to accept the small risk that there will be a slight variation of the colour due to photography lighting and/or individual screen settings, and the representation on our website.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Australian and other copyright laws, and is the property of OUT WITH AUDREY. The collective work includes works that are licensed to OUT WITH AUDREY. Copyright 2018, OUT WITH AUDREY ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with OUT WITH AUDREY or purchasing OUT WITH AUDREY products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with OUT WITH AUDREY or to purchase OUT WITH AUDREY products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by OUT WITH AUDREY. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of OUT WITH AUDREY used in the site are trademarks or registered trademarks of OUT WITH AUDREY.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, OUTWITHAUDREY disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. OUTWITHAUDREY does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. OUTWITHAUDREY does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
OUTWITHAUDREY shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if OUTWITHAUDREY has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by OUTWITHAUDREY without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

OUTWITHAUDREY may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to OUTWITHAUDREY.

Your use of this site shall be governed in all respects by the laws of the state of Western Australia, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of OUTWITHAUDREY products) shall be in the state or federal courts located in Western Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of OUTWITHAUDREY products) must be commenced within one (1) year after the claim or cause of action arises. OUTWITHAUDREY's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. OUTWITHAUDREY may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a OUTWITHAUDREY or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
OUTWITHAUDREY does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, OUTWITHAUDREY is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, OUTWITHAUDREY reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to OUTWITHAUDREY in its sole discretion.

You agree to indemnify, defend, and hold harmless OUTWITHAUDREY, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, OUTWITHAUDREY may link to sites operated by third parties. However, even if the third party is affiliated with OUTWITHAUDREY, OUTWITHAUDREY has no control over these linked sites, all of which have separate privacy and data collection practices, independent of OUTWITHAUDREY. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, OUTWITHAUDREY seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


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