We often place items which are on high demand, on pre-order, which means you pay for the item in full and we'll order that garment/size especially for you. Pre-orders are just like a normal order, however we don't ship the order until it arrives to us within the estimated delivery timeframe given for that product.
You can find the estimated date of arrival (to our warehouse) at the top of the product's description, in bolded, italicised font.
Our estimated delivery date for pre-order items are just that, an estimate, and our best estimates can change based on a variety of factors outside of our control. If the style is more than two weeks outside of this estimated date, we will contact you.
Please note: If you placed an order which includes a pre-order item, the whole order will be shipped out together, once the pre-order item has arrived at our warehouse. We do not split orders once they have been placed. If you want your 'in stock' and available item to be shipped straight away, it does need to be ordered separately.